| Our cancellation policy will apply only once your
booking is confirmed. A confirmed booking is when we have advised you that the
travel service request or hotel room is available and has been reserved. We do
not charge a cancellation fee for travel service request or room that have not
been confirmed. To cancel a booking please complete and submit our cancellation
form. Alternatively, to cancel your booking you can advise
us by sending an email to service@asianplustravel.com and inserting the word "Cancel" in the subject line. The email
must include the following details: 1. Booking reference ID number
2. Email address you used for the booking
3. First and family name used for
the booking Cancellations:
1. Cancellations more than 7 working
days before check in date/service date
- Tour & Transfer Service will
be subject to a 5% admin fee.
- Hotel Reservation will be subject to a 5%
admin fee. 2. Cancellations less than 7 working days before check in
date/service date
- Tour & Transfer Service will be subject
to a 50% admin fee..
- Hotel Reservation will be subject to a 1 night
room charge. These charges may occasionally vary due to some hotels having more
strict cancellations policies during peak holiday or conference periods. In these
cases our reservations staff will advise you by email the applicable cancellation
policy. No Shows:
If a customer fails to check in at a hotel,
the hotel will impose a no show charge. This varies depending on the hotel. Most
hotels normally charge a 1 night no show charge but a few will charge for the
whole booking period. Our reservations staff will negotiate, to keep your no show
charge as low as possible Amendments:
Our amendment policy will
apply only once your booking is confirmed. A confirmed booking is when we have
advised you that the travel service request or hotel room is available and has
been reserved. Alternatively, to amend your booking you can advise us by sending
an email to service@asianplustravel.com and inserting the word "Amend" in the subject line. The email must include
the following details: 1. Booking reference ID number
2. Email address
you used for the booking
3. First and family name used for the booking These
charges may occasionally vary due to some hotels having more strict amendment
policies during peak holiday or conference periods. In these cases our reservations
staff will advise you by email the applicable amendment policy. | 
